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3.0

2/22/18

C E M S Travel Enterprises (Ria)

676 Morris Park Ave

Bronx Ny 10462

1(71*)824-****

Today my bf went to send money to his mother like he always does every 2 weeks. Before being attended he used the restroom. He forgot to close the door. When he came back the lady refused to attend him. And asked him to leave and to not come back. I feel she is unprofessional and racist always in a bad mood. I dont know if she has something against my bfs skin color. He got mad said a bad word. How hard was it to attend him and everybody go about there day. He took his time to go to send the money at this location because the account is set up here. Hes gone here multiple times. Dealt with her mood swings attitude amd bad service because its the closet one to the house. This lady said dont worry, i have your personal information. As in threatening to use his personal information on file for her personal use out of spite. To get back at him in a way i cant say. I happened to call the location to ask if there was a problem. After i heard her part of the story i told her she has no right to treat people like that. She hung up before i finished talking. I called her back and told her i wasnt done talking. She got loud and hungup on me . So disrespectful. No class.

Ria Money Transfer Pros: Being able to send money internationally.

Ria Money Transfer Cons: Marias customer service rude disrespectful and unprofessional.

Location: Mount Vernon, New York

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